Pick and choose which capabilities you want to employ now, while giving you the flexibility to add functionality over time.

 

Print & Mail Services

Print & Mail

When it comes to processing and mailing billing statements, marketing campaigns, or welcome letters, efficiency and accuracy are critical. With that in mind, UBill has engineered data management systems to meet customers' stringent requirements.

 
  • 4 color printing with personalization
  • Special messages
  • Multiple page length bills
  • OCR scanning capabilities
  • Selective inserting
  • Fast Forward/NCOA
  • ACS program
  • Matching multiple files
  • Special edits
  • Best possible postal rate
  • Use existing statement design or get custom design assistance
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Document Archive

Document Archive

With UBill, your documents can be archived and managed electronically. Electronic documents are created from the print stream that is used to generate paper documents. These electronic documents are mirror images of paper documents. This process is the foundation for UBill's online bill delivery & payment solutions.

Archiving also allows the call center to electronically view the same document as the customer. This reduces administrative time and allows them to handle customer inquiries quickly and accurately.

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Online Bill Delivery

Online Bill delivery

UBill allows you to quickly and easily offer Online Bill Delivery, reducing billing and customer service costs. Online Bill Delivery includes the capability to:

 
  • Makes bills available for viewing and downloading on a Web site
  • Certify documents delivery to the recipient's inbox
  • Sends bills to e-mail addresses as encrypted attachments
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Online Bill Paynebts

Online Payments

With the increased use of technology in our everyday life, customers expect more options in bill payment. UBill provides the ability to handle both credit card and electronic funds transfer debits (commonly known as e-checks), and includes a broad range of payment services. These include the ability for customers to make payments without registering and to schedule future payments to be made automatically.

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Return Mail Service

Returned Mail

Sending bills to incorrect addresses can drain internal resources. The internal drain on you company can be as high as $500 per returned mail piece you process. With UBill's Returned Mail you can:

 
  • Reduce the expense of sending accounts to collection before reasonable collection efforts have been completed
  • Use postal and private databases to find the correct information needed
  • Act on 100% of your returned mail
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Print & Mail Services

Call Center & Collection Services

Covering everything from inbound and outbound collections and sales calls, to accounts receivable outsource management, our call center service is located in a 250-seat call center where we service national clients. Utilizing state of the art software our high tech call center provides our clients with the comfort of highly efficient and quality process that gets results.

 
  • Inbound and outbound call center services
  • Accounts receivable management and collections services
  • 1st and 3rd party accounts receivable resolution services
  • Broadcast messaging
  • Live Chat - Offer your customer the ability to speak with a customer service representative online
  • E-mail response service
  • Voicemail
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Request a Demo

Please fill in the form below and we will contact you shortly. Or call us at 440.250.2222 or email us at ubill@shamrockcompanies.net

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Call UBill 440.250.2222  Email UBill ubill@shamrockcompanies.net
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